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FAQs

THE PROGRESS REPORT (TPR MEDIA GROUP)

The Progress Report is a media platform that highlights stories from artists, musicians, entrepreneurs, and creatives across various social media platforms and our website, TPRMediaGroup.com. We provide digital media services, such as BIO, EPK, press sheets, press and interview opportunities, digital ad campaigns, media coverage, access to music networking events, public relations, and branding, especially in the urban market.
The Progress Report offers a range of digital media services including:
  • BIO and EPK creation
  • Press sheets
  • Press and interview opportunities
  • Digital ad campaigns
  • Media coverage
  • Access to music networking events
  • Public relations and branding services
You can find The Progress Report on:
  • Instagram
  • Twitter
  • Facebook
  • TikTok
  • Spotify
  • Apple Music
  • Audiomack
  • YouTube
  • Our website: TPRMediaGroup.com

Some notable guests include Nipsey Hussle, King Von, Migos, DJ Scream, Zaytoven, OJ Da Juiceman, Orlando Brown, MoneyBagg Yo, YSL, 1017 Records, Paper Route Empire, Gunna, Mo3, Dom Kennedy, Goodie Mob, Lil Boosie, Omeretta, Rich Homie Quan, and DJ Holiday.

The Progress Report aims to provide a platform for sharing stories and experiences from various artists and entrepreneurs. We also focus on community service by spreading positive energy, motivation, and education, particularly to the youth, about career progression and entrepreneurship.

For bookings or any other inquiries, you can contact us through:

You can stream our content 24/7 on our website TPRMediaGroup.com. We also have a YouTube Channel with over 6.2 million views and 27.9K subscribers.

The Progress Report is dedicated to giving back to the community by providing entertainment with an educational component. We aim to teach and inspire kids to set career-driven goals, become entrepreneurs, and understand the importance of education and hard work.

The Progress Report Media Group was founded in 2015 by Lalaa Shepard. It has grown to be recognized in major publications such as The Shade Room, The Breakfast Club, Complex, Hip Hop DX, XXL, and many more. The Progress Report Podcast joined the Revolt TV Podcast Network on August 18th, 2022.

MERCHANDISE

REFUND & RETRUNS POLICY

Our Commitment to You

At The Progress Report, we strive to provide high-quality products that meet your expectations. However, if you are not satisfied with your purchase, we are here to help.

Return Eligibility

  • Items must be unused, in their original condition, and in the original packaging.
  • Returns must be initiated within 30 days of receiving your order.
  • Certain items, such as custom or personalized products, are non-returnable unless they arrive damaged or defective.

Return Process

  1. Contact Us: Email us at support@TPRMediaGroup.com with your order number and details about the product you wish to return.
  2. Receive Instructions: We will provide you with return instructions, including the return address.
  3. Ship the Item: Carefully pack the item and ship it to the provided return address. We recommend using a trackable shipping service.
  4. Refund Processing: Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund. Approved refunds will be processed to your original payment method within 7-10 business days.

Damaged or Defective Items

  • If you receive a damaged or defective item, please contact us immediately at support@TPRMediaGroup.com with photos of the damage or defect. We will arrange for a replacement or refund.

Exchanges

  • We only replace items if they are defective or damaged. If you need to exchange an item for the same product, please contact us at support@TPRMediaGroup.com.

Non-Returnable Items

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

SHIPPING POLICY

Order Processing

  • Orders are typically processed within 2-7 business days.
  • Processing times may vary during peak seasons or due to high demand.

Shipping Methods

  • We offer various shipping options at checkout, including standard and expedited shipping.
  • Shipping costs are calculated based on the weight and destination of your order.

Delivery Times

  • Standard Shipping: 3-8 business days
  • Expedited Shipping: 1-3 business days
  • Delivery times may vary depending on the destination and shipping method selected.

Tracking Your Order

  • Once your order is shipped, you will receive a confirmation email with a tracking number.
  • You can track your order using the provided tracking number through our website or the carrier’s website.

International Shipping

  • We ship internationally to most countries.
  • International shipping times and costs vary by destination.
  • Please note that international orders may be subject to customs fees and import duties. These charges are the responsibility of the recipient.

Shipping Delays

  • While we strive to meet all delivery estimates, shipping delays may occur due to unforeseen circumstances such as weather conditions, customs delays, or carrier issues.
  • If you experience a significant delay, please contact us at support@TPRMediaGroup.com.

Incorrect Address

  • Please ensure that your shipping address is correct at the time of purchase.
  • We are not responsible for orders shipped to an incorrect address provided by the customer.
  • If you need to update your shipping address, contact us immediately at support@TPRMediaGroup.com.

Contact Us For any questions or concerns regarding our refunds, returns, or shipping policies, please contact us at support@TPRMediaGroup.com. We are here to help!